ALL Register Member Center Service Plan Invoice & Tax Service & Order Product & Order Shipping Data Quality & Storage Acknowledgements
Q

Why generate an estimate first and not complete the transaction directly?

A
Why generate an estimate first and not complete the transaction directly?
  1. In the case of subsidized research funds, you may need a Quotation and carry out the financial requisition process within the company or institution, so an estimate is generated first in Service Inquiry, Product Inquiry, or Inquiry (represented in red box).
  2. After you complete the financial reporting process and are approved to use the funds, you can return to the Service Inquiry, Product Inquiry, or Inquiry to continue the payment process.
  3. As soon as the payment process is complete, the Quotation will be converted into an Order with an Order Number issued. These orders will go into Service Order, Product Order, or Order (represented in blue boxes), with the prefix SGS for service orders, SGP for product orders, and SG for membership.
Q

Is the price of service or product included duties or VAT?

A
Is the price of service or product included duties or VAT?
Q

How to know the equivalent currency of purchase items and payment methods?

A
How to know the equivalent currency of purchase items and payment methods?

 

  1. You can easily find the Total Price of the selected item on the Service or Product order page (red box 1).
  2. Below is the corresponding Currency Basket (red box 2). Here you can find the value of your main quote currency. 
  3. When paying, if you choose Credit Card payment, the actual Payment Currency is still Taiwan dollars (TWD). Therefore, the credit card company charges the local currency on your card, which may differ slightly from the amount shown on our estimate. 
  4. A similar amount of SG Balance or SG Token will be deducted from your account once you select to pay with SG Balance. Please note that we only accept member deposits for Analyzing Service. 
  5. If you choose Remit/Transfer, you can make remittance in full accordance with the Currency and the Total Amount on the Quotation.
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