Move the mouse to "Member" on the upper right of the homepage (the red box in the picture above), and the function list of the Member menu will slide down. The functions in blue on the left side of the menu are divided into Member, Service, Product, and Membership.

1. Member

Terms of Service: The general service rules of SGService use to ensure the rights and interests of customers.
Q&A: You can link to frequently asked questions and answers to help you quickly understand the process we operate.
Information: You can find the registration information here and make appropriate modifications.
Password: Can be used to modify the password you used to log in when you registered.

2. Service

Service Inquiry: You can find the quotations resulting from Service Cart here. The blue number in brackets represents the total number of active quotations (one month of validity) which have not yet been gone to the checkout payment process.
Service Order: When you select a quotation in the Service Inquiry and enter the payment process, it will be automatically converted into a formal order and entered into the Service Order. The blue number in brackets represents valid orders that have not yet been Case Closed or Sample Returned.

3. Product

Product Inquiry: You can find the product quotation resulting from the Product Cart here. The blue number in brackets represents the total number of valid quotations (two-week of validity) that have not yet been gone to the checkout payment process.
Product Order: When you select a quotation in the Product Inquiry and enter the payment process, it will be automatically converted into a formal order and entered into the Product Order. The blue number in brackets represents valid orders that have not yet been Case Closed.

4. Membership

Service Plans: We offer different Service Plans to make your research faster and more economical.
Inquiry: You can find the generating quotation of the Service Plans here. The blue number in brackets represents the total number of active (one month of validity) that have not yet been gone to the checkout payment process.
Order: When you select a quotation in Inquiry and enter the payment process, it will be automatically converted into a formal order and entered into Order. The blue number in brackets represents the total number of orders currently Awaiting Payment or Checking Payment.
SG Balance: Click here to check the top-up records of your historical Service Plans and the deduction records of using membership fees to pay for Service. You can also check the status of the stored and deducted value here for the price that changes due to the change in the detection conditions. The red number in brackets represents the current dues balance in New Taiwan Dollars (TWD).
SG Token: Click here to inquire about the SG Tokens generated by purchasing Service Plans. You can use these tokens to pay for analyzing services. Noticeably, the Tokens can be obtainable for free, and you might not cost a cent for your Service Order.

Sorry, you won't be able to delete any Quotation or Order because of the issue with customer inquiries and orders records management.

Quotation or Order statistics (blue brackets) in the Member Center will not count those expired or no longer valid, and the numbers displayed represent service or product orders in progress.

Contact SGService to cancel and change the order status to Transaction Cancellation.